Shipping policy

Free Shipping Across Canada*

We’re happy to offer free shipping across Canada on all eligible orders.

* Some remote and northern regions, as well as areas with special delivery requirements, are not eligible for standard free shipping. For the postal codes listed below, a flat shipping fee applies per order.

Province / Region Postal Code Prefixes Shipping Fee
Quebec (no ground transportation available) G4T $80
Yukon Y0A, Y0B, Y1A $250
Nunavut X0A, X0B, X0C $250
Northwest Territories X0E, X0G, X1A $250
Labrador A0P, A0R, A2V $250
Northern Ontario P0L, P0M, P0N, P0P, P0V, P0X, P0Y $250
Remote Areas of Manitoba R0B $250
Remote Areas of Saskatchewan S0J, S0M $250
Remote Areas of Alberta T0H, T0K $250
Remote Areas of British Columbia V0C, V0E, V0G, V0J, V0N, V0P, V0R, V0S, V0T, V0V, V0W $250
Islands and Remote Areas of the Maritimes C0A, C0B, B0W $250

Remote and northern areas are generally identified by the first three characters of the Canadian postal code (FSA), which carriers use to identify certain special delivery areas.

What happens if I’m not home when my order is delivered?

To help protect your order, our deliveries generally require a signature or authorization from the recipient. This helps prevent packages from being left outside unattended or exposed to rain, snow, or other weather conditions.

If you’re not home, check your package tracking using the link you received by email when your order was shipped. Depending on the carrier, they may make another delivery attempt, leave a delivery notice, or take the package to a pickup location.

We understand this may require a little extra planning, but this precaution helps keep your order protected until it’s safely in your hands.