Terms of Service for TrueBlinds.com
OVERVIEW
Welcome to True Blinds (“True Blinds”, “we”, “our”, or “us”). True Blinds operates the online store TrueBlinds.com, including all related information, content, features, tools, products, and services provided to offer you a personalized shopping experience (the “Services”).
Our store is hosted on Shopify, which allows us to provide the Services to you.
These Terms of Service (“Terms”) describe your rights and responsibilities when using our Services.
Please read these Terms carefully, as they contain important information regarding your legal rights, including warranty disclaimers and limitations of liability.
By visiting, accessing, or using our Services, you agree to be bound by these Terms, along with our Privacy Policy and Refund Policy. If you do not agree to these Terms, you must not use our Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms, you confirm that you have reached the age of majority in your province, state, or territory of residence.
To use certain features of our Services, you may be required to provide information including your name, address, email address, payment details, and shipping information. You represent that all information provided is accurate, complete, and current.
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
SECTION 2 - OUR PRODUCTS
True Blinds sells custom-made products manufactured according to the sizes, fabrics, options, mechanisms, and configurations selected by the customer at the time of purchase.
It is the customer’s responsibility to carefully review all order details before submitting an order, including measurements, colors, mounting type, mechanisms, and selected options.
We make every effort to display our products as accurately as possible. However, colors, textures, and appearances may vary depending on screen settings, lighting conditions, devices, and production dye lots.
We strongly recommend ordering samples before purchasing to confirm colors, fabrics, and materials.
All product descriptions, specifications, pricing, and availability are subject to change without notice.
SECTION 3 - ORDERS
When you place an order on TrueBlinds.com, you are submitting an offer to purchase.
We reserve the right to accept, refuse, cancel, or limit any order at our sole discretion.
An order is not considered accepted until payment has been received and an official order confirmation has been issued.
Due to the custom-made nature of our products, orders may enter production quickly. Changes, cancellations, or corrections may not be possible once production has started.
Customers are responsible for carefully reviewing all order information before submitting an order.
Purchases are also subject to our Refund Policy available on our website.
SECTION 4 - PRICING AND BILLING
Prices displayed on our website are subject to change without notice.
Unless otherwise stated, displayed prices do not include applicable taxes or certain shipping charges.
The applicable price for your order will be the price displayed at the time your purchase is completed.
You agree to provide current, complete, and accurate billing and payment information.
We reserve the right to refuse or cancel orders in cases involving pricing errors, technical errors, suspected fraud, or inaccurate information.
SECTION 5 - SHIPPING AND DELIVERY
Production, shipping, and delivery times are estimates only and are not guaranteed.
We are not responsible for delays caused by shipping carriers, weather conditions, customs processing, high-volume periods, or circumstances beyond our reasonable control.
Customers are responsible for inspecting products upon delivery and notifying us promptly of any issues.
SECTION 6 - INTELLECTUAL PROPERTY
All content available on TrueBlinds.com, including but not limited to text, images, logos, graphics, videos, product descriptions, documents, and visual elements, remains the exclusive property of True Blinds or its partners.
No content may be copied, reproduced, modified, distributed, or used without prior written authorization.
SECTION 7 - THIRD-PARTY TOOLS AND SERVICES
Our Services may include tools, applications, or features provided by third parties.
These tools are provided “as is” and “as available” without warranties of any kind.
We are not responsible for the services, functionality, or content provided by third parties.
SECTION 8 - THIRD-PARTY LINKS
Our website may contain links to third-party websites.
We are not responsible for the content, policies, or practices of any third-party websites.
Your use of third-party websites is at your own risk.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
Our store is powered by Shopify.
All purchases made on TrueBlinds.com are completed directly with True Blinds and not with Shopify.
You acknowledge and agree that Shopify is not responsible for any products, services, purchases, or transactions made through our store.
SECTION 10 - PRIVACY
All personal information collected through our Services is handled in accordance with our Privacy Policy.
By using our Services, you consent to the collection, use, and processing of your information as described in our Privacy Policy.
SECTION 11 - FEEDBACK AND SUBMISSIONS
If you submit comments, suggestions, ideas, reviews, testimonials, or other feedback, you grant us the right to use, reproduce, modify, publish, and display such content for commercial or promotional purposes.
You remain solely responsible for any content you submit.
SECTION 12 - ERRORS AND INACCURACIES
Information on our website may occasionally contain typographical errors, inaccuracies, or omissions.
We reserve the right to correct any errors and update information without prior notice, including after an order has been submitted.
SECTION 13 - PROHIBITED USES
You agree not to use our Services:
- for unlawful purposes;
- to distribute viruses or malicious software;
- to interfere with the operation of the website;
- to collect data without authorization;
- for spam, scraping, or fraudulent activity;
- to violate our rights or the rights of others.
We reserve the right to suspend or terminate access to our Services for violations of these Terms.
SECTION 14 - AUTOMATED TOOLS AND AGENTS
The use of bots, scraping tools, artificial intelligence systems, automated agents, or similar technologies to access or interact with our Services is prohibited without prior written authorization.
We reserve the right to restrict, block, or suspend automated access to our website.
SECTION 15 - TERMINATION
We may suspend or terminate your access to our Services at any time, without notice, if we believe you have violated these Terms.
SECTION 16 - DISCLAIMER OF WARRANTIES
Unless expressly stated otherwise, all Services and products are provided “as is” and “as available.”
We do not guarantee that the Services will be uninterrupted, error-free, or fully secure.
Some jurisdictions do not allow certain warranty limitations, so some exclusions may not apply to you.
SECTION 17 - LIMITATION OF LIABILITY
To the fullest extent permitted by law, True Blinds shall not be liable for indirect, incidental, special, or consequential damages resulting from the use of our Services or products.
Our maximum liability relating to any claim shall not exceed the amount paid for the product giving rise to the claim.
SECTION 18 - INDEMNIFICATION
You agree to indemnify and hold harmless True Blinds, its employees, officers, partners, and suppliers from any claims, liabilities, damages, or expenses arising from your use of the Services or violation of these Terms.
SECTION 19 - SEVERABILITY
If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions shall remain fully valid and enforceable.
SECTION 20 - ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and True Blinds regarding the use of our Services.
SECTION 21 - ASSIGNMENT
We may transfer or assign our rights and obligations under these Terms without notice.
You may not assign your rights without our prior written consent.
SECTION 22 - GOVERNING LAW
These Terms are governed by the applicable laws of the Province of Quebec and the applicable federal laws of Canada.
Any dispute shall be subject to the jurisdiction of the courts located in Laval, Quebec, Canada.
SECTION 23 - HEADINGS
Headings used in these Terms are for convenience only and do not affect interpretation.
SECTION 24 - CHANGES TO THESE TERMS
We reserve the right to modify these Terms at any time.
Changes become effective immediately upon being posted on our website.
Your continued use of the Services constitutes acceptance of any updated Terms.
SECTION 25 - CONTACT INFORMATION
For questions regarding these Terms of Service, please contact us:
True Blinds
info@trueblinds.com
Laval, Quebec, Canada
TrueBlinds.com